Returns & Exchanges

At Dr. Ortho, we want you to feel your best, which is why we offer a 30-day satisfaction guarantee on all our orthopedic support products. If you are not completely satisfied with your purchase, we provide a hassle-free return or exchange process to ensure your comfort comes first.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order you wish to return to receive a unique Return Authorization (RA) number.

• 2.
  Prepare the Package

  Place the item in its original packaging with all tags attached, ensuring the product is in clean, unworn condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.